4 Ways to Be the Kind of Real Estate Agent Clients Recommend
Grow Your Client Recommendations as a Real Estate Agent
All real estate agents have the same goal of growing their business and keeping leads coming in. Word of mouth is still one of the best ways to get those leads as current and past clients recommend you to others looking to buy. To get more client recommendations than ever before, follow the tips in this article and see our other real estate agent tips in our resource center.
Honesty is the Best Policy
Being transparent with clients is an aspect of customer experience that will elevate a client’s opinion of you. If you’re too focused on the sale, you can unintentionally omit essential details about a home.
Part of being honest with clients is ensuring you show transparency throughout the home-buying process. Your clients need you to be transparent about fees and the aspects of the home they’re interested in purchasing. This means revealing problems a house may have, whether they’re about roof damage or electrical issues. Real estate agents who engage with clients honestly will build trust, resulting in recommendations.
Be Helpful to Homebuyers
Many of your clients are first-time homebuyers. It’s essential to be there for them by answering their questions and providing explanations on the home buying process. Inexperienced homebuyers will rely on you to assist them through the process – from start to finish.
Patience with your client will make them feel comfortable asking you questions about the home buying process. If they’re comfortable with you, they’ll be more likely to recommend you to their friends and family.
Provide Valuable Information
You can do more than answer your clients’ questions. You can provide valuable information. This includes making sure your clients know which steps they need to take through the process of buying a home. Providing helpful information on topics about choosing a lender, money-saving tips to afford the move, and more is a surefire way to get a positive recommendation.
Real estate agents are extremely busy during the workweek, but that doesn’t mean you can’t carve out some time for your clients. Be available to them by communicating effectively. Technology makes it easy with so many forms of communication at our fingertips – emails, text, and calls. One thing you have to make sure of is that you get back to them promptly.
By following our tips, you’ll be sure to get an increase in leads. With these tips under your belt, you’ll make your clients more comfortable and happier, and in turn, they’ll know you’ll treat their friends and family the same way.